FAQs

Frequently Asked Questions

IzzieProp: Photo Props for infants, as well as gear, actions, gowns, & more!

01. The Order

When do I receive my order?

Sellers will indicate shipping and handling times for their products. Digital downloads will instantly become available for download.

I now see the longer delivery time of (a part of) my order. How can I cancel it?

If a seller fails to meet shipping and handling requirements stated, please contact the vendor for explanation. If needed, IzzieProp will facilitate a refund for you.

Can I return my order?

After receiving your order, if you are not satisfied with your purchase, reach out to the vendor with specific complaints. If you and the vendor cannot resolve he dispute, IzzieProp will be happy to facilitate any refunds as needed.

02. Returns, Exchanges, and Complaints

Facilitating a Return

Once the seller and vendor have come to an agreement on a return, you will then work with the vendor to facilitate the return of the product. IzzieProp will handle the refund. Digital products are not subject to return.

Exchanging a Product

Since IzzieProp vendors are individual contributors, if you wish to facilitate an exchange with a vendor for another of their products, this must be done through the individual vendor.

Complaints

If you have a particular complaint with a vendor, please contact us.

03. Being a Vendor

How do I sign up?

You can sign up for IzzieProp by clicking on this link: Become a Vendor and following the prompts. The process is straight-forward. you’ll need to provide your bank information, including routing and account numbers in order to start receiving payments from customers.

What can you sell?

You can list almost any photography-related item whether it’s a digital product, or a physical one that can be shipped. Check out our list of prohibited items to know what’s not allowed on the marketplace.